Telephone & Internet Bill Payment Assistance

The Access program from AT&T provides a low-cost option for home internet access to low-income households. Apply online, or print and mail your application.

Internet Essentials, a program of Comcast, provides low-cost access to the Internet. They also provide affordable computers, as well as digital literacy training. Apply online or over the phone.

The Lifeline Program is a government supported program that provides a free cell phone and airtime each month for income-eligible customers. Please click on “Companies Near Me” link for a list of participating phone companies in your area.

Drive-In WiFi Hotspots provide free temporary, emergency internet access for Washingtonians who do not have broadband service to their homes. Access is available to all residents with specific emphasis on remote learning for students. Also, this service can be used for job searches, telehealth, telework, unemployment filing, and census participation.

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that replaces the Emergency Broadband Benefit Program (EBB Program) to help low-income households pay for internet service and connected devices.

Eligible households receive:

Up to a $30/month discount on your internet service
Up to a $75/month discount if your household is on qualifying Tribal lands
A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)
Only one monthly service discount and one device discount is allowed per household. To receive the connected device discount, consumers need to enroll in the ACP with a participating provider that offers connected devices (Note: not all internet company offer device discounts.) The internet company will provide the discount to the consumer.