My Resource List

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Utility Assistance

Agencies that provide information and programs to help with utility costs
Resource Name Location Contact
211 Statewide

Dial 2-1-1 to connect to local resources in your community

COVID Energy Bill Assistance Program

The COVID Energy Bill Assistance Program, aka CACAP (Crisis Affected Customer Assistance Program) is a Puget Sound Energy program created to help residential customers facing financial hardship due to COVID-19.

Customers qualify based on their income. Please visit to learn more about income requirements.

APPLY online by visiting or call 888-225-5773 for guidance with the application process.

LIHEAP - Low Income Home Energy Assitance Program

Search website map to locate where to apply for services in your area

211 Eastern Washington Region

Mon-Fri 8:00am – 6:00pm
Serves Spokane, Ferry, Pend Oreille and Stevens Counties

211 Greater Columbia Region

Mon – Fri 8:00am – 5:00pm
Serves Yakima, Kittitas, Klickitat, Chelan, Douglas, Okanogan, Grant, Adams, Whitman, Benton, Lincoln, Franklin, Walla Walla, Asotin, Garfield, and Columbia Counties

211 King County Region

Mon – Fri 8:00am – 6:00pm
Serves all of King County
To text 2-1-1 King County 2-1-1, text your zip code to 877-211-9274

211 North Sound Region

2-1-1 Hours: Mon – Fri 8:00 am – 5:00pm
Serves Island, San Juan, Skagit, Snohomish, & Whatcom Counties

211 Peninsulas Region

Mon – Fri 8:00am – 5:00pm
Serves Clallam, Jefferson, Mason, Kitsap, Grays Harbor & Pacific Counties

211 South Sound Region

Mon – Fri 9:00am – 4:00pm
Serves Pierce, Thurston & Lewis Counties

211 Southwest WA Region

Mon – Fri 8:00am – 6:00pm
Serves Cowlitz, Clark Skamania, and Wahkiakum Counties